2. Acting as a delegate

If another user has delegated access to their email or calendar (or other features) to you, then you have the authority to act on their behalf. You can send an email as if from them (on the compose screen menu, click [View/From Field] to enable the From text box, and then enter their name in that field). You can also create and edit items in their calendar, and respond to meeting requests on their behalf. Depending on the permissions and options they have chosen, you are likely to receive meeting requests sent directly to your own inbox, asking you to respond on their behalf.

If you are only responsible for managing another user's calendar, the easiest way to do so is to open their calendar. You can then create and edit calendar items, and view all existing entries in a grid just like your own calendar. When you create a meeting request by double-clicking on a date in their calendar, Outlook will automatically mark the invitations as being from Your Name on behalf of A.N. Other and the responses will come to you as well as the calendar owner (depending on the permissions and options chosen).

If you are also responsible for managing someone's email, you can open their inbox by clicking [File/Open/Other User's Folder] on the Outlook menu. However, if you intend to do this regularly, it is easier to open their Nexus mailbox alongside your own. Click [Tools/E-mail Accounts] from the Outlook 2003 menu. Choose the option View or change existing accounts and click Next.
Email accounts wizard screen
Now click on Microsoft Exchange Server and click Change...:
List of email accounts including Microsoft Exchange
This will open up the email account wizard for Nexus. Click More Settings... to open the Nexus settings screen. Go to the Advanced tab:
Advanced tab contains list of additional mailboxes to be opened (empty in the example)
Click Add... and type the name of the owner of the mailbox you want to open, into the resulting box.
Box to type in the name of the user
Click OK. If more than one user exists with the same name, or Nexus does not recognise the name you entered, you will see a screen where you can choose between suggested users:
List of users to choose from. In this case Stuart R was entered as the name, and Outlook offers three options from the global address book.
Click on one and click Properties... to see further details. Unfortunately this is not very helpful but at the end of the E-mail address field, you can see their username. If you are not sure which is the correct user (e.g. where a name is shared), check this with the user or by looking at their Alias in the global address book. Once you have chosen the correct one, click OK. You will now see the user listed in the Mailboxes section:
List of mailboxes now includes the one just added
Click OK, then Next, and finally Finish to complete the process. You will now see the new mailbox listed in your Navigation Pane, and depending on which permissions you have been given, can read and send emails, create and edit calendar entries, or perform other tasks on behalf of the user.

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