- Autodiscovery fails
- If the autodiscovery step fails to connect to the server, or fails to
verify your username and password, you will see an error symbol against
Search for <username> server settings:
Backto go back and check that you have entered the correct details on the previous screen. If you still cannot connect then you will need to set your account up manually. Go back to the Account Setup screen, and tick the box marked
Manually configure server settings or additional server types,
- Cannot see email folders
- If you have migrated from Herald, or you have changed email clients, you may need to update your folder subscriptions in order to see all of your email folders.
- Other problems
- If you continue to have problems then please contact your local IT support staff at your college or department in the first instance.
If you have any problems using Nexus with Outlook 2007, in the first instance you should contact your local (College or Department) IT staff. If they cannot help then please contact the OUCS Helpcentre for further assistance.
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