IT Services

Delegating access to email, calendar and other Nexus features using Outlook 2007


Nexus allows users to delegate management of their calendar, inbox, tasks etc. to other Nexus users. For example, you may want to allow your assistant to schedule your meetings or a colleague to send emails from an account you normally maintain (usually a non-personal email account, such as ''). This is achieved by using Delegation.

Please note, delegation is different from Sharing, which allows others to access a particular folder or feature, but does not allow them to act on your behalf. Instructions for sharing calendars and contacts are to be found within the calendar and contacts pages (other folders including the Inbox can be shared in a similar way).

A separate page describes how to configure and access Project Accounts - non-personal accounts used by a group of people to, for example, send messages from a generic address or maintain a shared events calendar.

To add a delegate in Outlook 2007, or to act as a delegate for someone else, you will need to have Outlook set up to connect to your Nexus account. If you have not already done so, please follow the Configuration instructions.

1. Adding a delegate

From the Outlook menu, click [Tools/Options] and go to the Delegates tab:

Figure images/Delegates07.png [Delegates tab shows a list of existing delegates (empty)]

Click Add...:

Figure images/ChooseDelegate07.png [A list of Nexus users to choose from]

Select the person you want to add as a delegate (type in the beginning of their name to zoom), click Add to add them to the box at the bottom, and then click OK. A new screen will open, where you can set their permissions:

Figure images/DelegatePermissions07.png [Individual permissions can be set for calendar, tasks, inbox, contacts, notes and journal]

Set your desired permission levels for each of the features, and click OK. You will now return to the list of delegates, with the new person showing:

Figure images/AddedDelegate07.png [The list of delegates now includes the person you just added]

Click OK to complete the process. You can change their permissions at a later date by returning to this screen, clicking on their name, and then clicking Permissions or Remove.
Please note that if you want the delegate to be able to open your mailbox automatically alongside their own mailbox, you have to make the containing folder visible. To do this:
  1. Right-click on Mailbox - Your Username (top of the list of email folders in the left-hand pane in Outlook). Select Change Sharing Permissions.
  2. The new window opens and shows you the Permissions tab.
  3. If the delegate is not in the Name list displayed, click Add and search for the user in the Global Address List. Once found, select the user and click OK. The user will now appear in the Permissions list.
  4. Once the delegate is listed, click on their name and then tick the box saying Folder Visible
  5. Click OK to complete.

The delegate can now see your list of mailboxes, but can only access (read messages, reply, etc) the one(s) for which access has been delegated.

2. Acting as a delegate

If another user has delegated access to their email or calendar (or other features) to you, then you have the authority to act on their behalf. You can send an email as if from them (on the compose screen menu, click [View/From Field] to enable the From text box, and then enter their name in that field). You can also create and edit items in their calendar, and respond to meeting requests on their behalf. Depending on the permissions and options they have chosen, you are likely to receive meeting requests sent directly to your own inbox, asking you to respond on their behalf.

Managing calendar
If you are only responsible for managing another user's calendar, the easiest way to do so is to open their calendar. You can then create and edit calendar items, and view all existing entries in a grid just like your own calendar. When you create a meeting request by double-clicking on a date in their calendar, Outlook will automatically mark the invitations as being from Your Name on behalf of A.N. Other and the responses will come to you as well as the calendar owner (depending on the permissions and options chosen).

Managing email
If you are responsible for managing someone's email, you can open their inbox by clicking [File > Open > Other User's Folder...] on the Outlook menu.

On the Open Other User's Folder screen, click on the Name button and select their name from the list that pops up. Check that the Folder type box has the right option chosen (Inbox, Calendar, Contact etc). Click OK.

Figure images/openOther.png [Open Other User's Folder screen]

If you intend to do this regularly, you may prefer to open a delegated Nexus mailbox alongside your own.

3. Where next?

Now that you have seen how to delegate Nexus access using Outlook 2007 you may like to have a look at some other Nexus features:

If you have any problems, in the first instance you should contact your local (College or Department) IT staff. If they cannot help then please contact the OUCS Helpcentre for further assistance.