10. Email Headers

Every email message you send or receive includes some additional technical data known as the Message Headers. This information is very useful if you are having technical problems, and your IT support staff will often ask you to include this information in any support request you make.

To view the header data for a message, open the message and click the Message Details icon at the top of the screen:

Button to show message headers
Figure 27. View Message Headers

You can copy and paste the Internet Mail Header information into a different message or another application in the usual way.

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