5. Setting Flags and Categories
OWA allows you to set a Flag and/or a Category for each message. Flags can help you keep track of items that need to be followed up on or before a specific date, by providing a visual indication, and, if specified, a pop-up reminder. A flag has a Start Date, Due Date, and may have a Reminder Date. Categories are coloured markers which can be applied to messages, contacts, calendar items etc. This allows you to easily differentiate between items which fall into separate groups, such as work versus personal, or department versus college. It is particularly useful for adding a visual indicator for particular types of item in your calendar so that they stand out, such as birthdays, or important appointments. Items may have more than one category assigned. There are six built-in categories named after their associated colours, and you can add more categories of your choice. Built-in categories cannot be renamed using OWA, you will need to use the full version of Outlook if you wish to rename them.
You can set the default flag (follow-up starts today, due today, with no reminder) by clicking on the small flag symbol next to the date of receipt, in your message list (see Figure 14, Set default flag).
For more advanced options, right-click on the flag symbol (Figure 15, Set advanced flag), and choose
Set Date and Reminder....
This allows you to set a start and/or finish date for following up on the item, and a reminder date (see Figure 16, Set follow-up reminder).
When the reminder date/time is reached, you will receive a pop-up message to remind you
about the related item, e.g. see Figure 17, Follow-up reminder. You can dismiss the
reminder, or click
Snooze to be reminded again later.
Clicking the category icon brings up a list of possible categories, you can select one
or more by clicking them, or clear categories by clicking
Categories. For more advanced options, including creating a new category,
changing the colour of a category, or deleting a category, click