1. Introduction

Novell offer products related to networked systems. Their main product in use within the University is the NetWare network operating system, which provides the eDirectory directory services product for user and computer management, authentication and authorisation, together with networked file store, printing and many other functions. Novell now offers the Open Enterprise Server (OES) product which is available on both the original NetWare platform, and also on SuSE Linux Enterprise Server. The company is in the process of developing many of their portfolio of products to run on the OES/SLES platform as well as the OES/NetWare platform.

In addition to their networked operating systems and eDirectory directory services, Novell offer a large portfolio of products, which include the following.
  • GroupWise (Groupware including eMail, calandaring, document management)
  • Identity Manager (Identity Management)
  • Zenworks (Management of desktops and servers, including Inventory, user and computer policies, software deployment, asset management, patch management)
  • SuSE Linux Desktop and Enterprise Server
  • Novell Linux Desktop
Oxford University has site licences for a number of these products, including the following
  • Server operating systems (Netware, OES v1 and v2, SuSE Linux Enterprise Server v9 and v10) and including eDirectory
  • Zenworks Configuration Manager (previously Zenworks for Desktops)
  • GroupWise
  • Identity Manager (parts of product)

In addition, the University has a site licence for File System Factory from Condrey Consulting. This is a policy-driven file system management package to help automate the management of users' file store, including access rights, quotas etc. This product can manage Netware, Linux and Microsoft Windows fiesystems, and will run against both eDirectory and Active Directory

2. Oxford University Site Licences

Oxford University has site licences for a number of Novell products. Some of these licences are fully funded and are available without charge to departments and colleges; for others a charge is made. In general, the University also pays maintenance on these products, entitling users to any new versions as they become available.

Note that not all of the site licences are administered centrally by IT Services. For site licences administered by other parts of the University, IT Services generally maintains contacts with the administrators of the licences and can forward requests to participate, or provide licence codes on request as necessary. However, as IT Services does not manage these licences, it has no control over whether maintenance will continue for these products in the future.

To obtain the installation media for most of the products, you should download the evaluation versions from Novell. These evaluation versions are fully featured, and simply need to be licenced or activated using the appropriate codes in order to use them beyond the evaluation period (usually 90 days). See the contact details in the list below in order to obtain the appropriate codes. Note that an exception to this is Groupwise; the evaluation version cannot be turned into a fully licensed version. Instead you will need to obtain the full installation media via the contact details given below.

Site Licences

Product Administered Licence Codes/Details Download From Notes
OES on NetWare IT Services A charge is made for this software: see the Computing Services Shop for details. To register to use the software and/or to obtain up to date codes, email software@it.ox.ac.uk Novell
OES on SuSE Linux Enterprise Server IT Services A charge is made for this software: see the Computing Services Shop for details. To register to use the software and/or to obtain up to date codes, email software@it.ox.ac.uk Novell Please see the instructions for Updating Novell Products for details of how to update OES/Linux
SuSE Linux Enterprise Server (SLES) — v10 IT Services A charge is made for this software: see the Computing Services Shop for details. To register to use the software and/or to obtain up to date codes, email software@it.ox.ac.uk Novell Please see the instructions for Updating Novell Products for details of how to update SLES
File System Factory IT Services Contact software@it.ox.ac.uk N/A For futher information see the File System Factory site
GroupWise Locally Contact software@it.ox.ac.uk N/A
Identity Manager Locally Contact software@it.ox.ac.uk Novell Note that the University is only licensed for certain connectors. Contact software@it.ox.ac.uk to determine which
Zenworks Configuration Manager (previously Zenworks for Desktops) IT Services A charge is made for this software: see the Computing Services Shop for details. To register to use the software and/or to obtain up to date codes, email software@it.ox.ac.uk Novell Contact software@it.ox.ac.uk for installation queries

Further details about updating OES/Linux and SuSE Linux Enterprise Server (SLES) may be obtained from the Updating Novell Products page.

3. Post-Installation Configuration for Netware and OES/Netware

Netware generally benefits from some standard post-installation configuration. This presentation details a number of standard configuration tasks, including configuring SLP, time synchronisation, networking and memory settings.

Instructions for Updating Novell Products are also available.

4. Obtaining Advice and Support

For queries and advice relating to installation, licencing and updating please use the contact details in the site licences section above.

For help and support from the Oxford ITSS Novell community, subscribe to the novell-admin mailing list in the usual way (i.e. via email to listname-subscribe@maillist.ox.ac.uk), or use the linked newsgroup.