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Case Study: Streamlining windows workstation management at Occupational Health

The UOHS, a department of Oxford University, exists to prevent and alleviate work-related health issues. Please see http://www.admin.ox.ac.uk/uohs/ for additional information.

NSMS has been supporting the UOHS for many years and is currently managing a NetWare file and print server and a Windows Server 2003 machine, which hosts a mission-critical database application for managing appointments and highly confidential patient data.

To address the department’s need for confidentiality, the local network is secured by a firewall which has been installed and configured by NSMS and is managed and monitored on an annual-contract basis.

NSMS has upgraded all of the workstations to Windows XP Professional SP2, so that they meet acceptable standards of security and flexibility. The workstation upgrade included profile transfer, and the installation of client software to allow connectivity to the new database application. NSMS was in communication throughout with the software vendor to ensure a successful transition to the new database.

All the workstations are connected to the NSMS Windows Server Update Service (WSUS). This automatically applies critical updates for Windows XP and Office 2003. Anti-Virus software provision and monitoring for all workstations is provided by the NSMS Sophos Anti-Virus service.

UOHS now has a fully functional and secure IT setup, only requiring routine ongoing maintenance.

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