The OUCS Help Centre offers advice and technical support for personal computer systems - primarily PCs running Microsoft Windows, and the Apple Macintosh. Our web pages (below) provide information on a wide range of topics.
- Frequently Asked Questions - the most common problems dealt with by the helpdesk
- Help for sick computers - a quick first-aid guide
- All about viruses - and how to tackle them
- OUCS Repair and Upgrade Services - help for your hardware
- OUCS Backup and Reinstall Service - rescuing your data and reviving your machine
- Computer Hardware Breakdown Service - protection against hardware breakdowns
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Buying equipment and software via the OUCS Shop
- Connecting to the University network:
- by direct cable (see local information about provision where you are)
- by wireless connection (OWL)
- from off-campus (VPN)
- Information and resources specifically about:
- IT Training Courses - taming your computer