The OUCS Help Centre offers advice and technical support for personal computer systems - primarily PCs running Microsoft Windows, and the Apple Macintosh. Our web pages (below) provide information on a wide range of topics.

• Frequently Asked Questions - the most common problems dealt with by the helpdesk
  
  
• Help for sick computers - a quick first-aid guide
  
  
• All about viruses - and how to tackle them
  
  
• OUCS Repair and Upgrade Services - help for your hardware
  
  
• OUCS Backup and Reinstall Service - rescuing your data and reviving your machine
  
  
• Computer Hardware Breakdown Service - protection against hardware breakdowns
  
  
• Buying equipment and software via the OUCS Shop
  
  
• Connecting to the University network:
  • by direct cable (see local information about provision where you are)
  • by wireless connection (OWL)
  • from off-campus (VPN)
  
  
• Information and resources specifically about:
  • Microsoft Windows
  • Apple Macs
  • Linux
  
  
• IT Training Courses - taming your computer