10. New Developments in the Help Centre

10.1. OUCS Online Shop – The Next Generation

Image of old and new shop web pages

We have recently upgraded to a new version of the online shop, providing a number of new and useful features. Now you can search for products and specify whether you want to collect your order or have it delivered. Where we can supply older versions of software, you can request the version when ordering. Find out more at www.oucs.ox.ac.uk/shop

10.2. Bigger Better Scanning up to A3

Image of a scanner

After project completion, the First World War Poetry Digital Archive (www.oucs.ox.ac.uk/ww1lit) has kindly donated their A3 colour scanner to the Help Centre. It is now available in the Help Centre resource area and can be used on a drop-in basis or booked via a diary adjacent to the scanner.

10.3. Warranty Repairs for Apple Macs

The OUCS Hardware Repair Service has signed an agreement with Apple Sales International which authorizes us to carry out warranty repairs on Apple Mac hardware owned by the University or its members. We will complete a fault diagnosis within 1 working day of receiving the equipment and, for qualifying warranty repair claims, will finish the job within 2 working days of the arrival of replacement parts. Of course we are also happy to quote for non-warranty repairs of Apple Macs and PCs. More information and a booking form are available at www.oucs.ox.ac.uk/helpcentre/pcsupport/hardware-service.xml

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