For renewal of student club accounts, please see http://www.oucs.ox.ac.uk/registration/clubs/ .
- your card has been cancelled by your college or department (for example if you resign, or discontinue your course)
- your card shows Congregation status but you are no longer on the Register of Congregation (this can happen if you change department or college)
- your card has been renewed with a non-qualifying status (for example Bodleian reader)
For all users except Undergraduates, Visiting Students and Graduates, any SSO accounts will be disabled at university card expiry. This means that access to all Webauth-protected resources will stop working.
For Undergraduates, Visiting Students and Graduates on taught courses, SSO account expiry is extended to 6 months after card expiry. For Graduates on research courses, this is further extended to 10 months after card expiry. This allows student leavers time to book their graduation ceremony in SITS/eVision, and to access Student Self Service and Graduate Supervision System (GSS). OxCORT is not available to undergraduate leavers; if access is required they should contact their College academic administrator.
SSO accounts are fully active during this extension period (although access to services other than those listed above may not be available). In order for IT Services to be able to assist if a rescue code is needed, please ensure that an alternative email address has been reqistered before card expiry.
Where access to local services is controlled by your Oxford Single Sign-On account, this will usually terminate when your card expires. Please check with the provider of the local service if you have any queries - IT Services does not hold any information about them.
Accesssing your Nexus mailbox WILL NOT BE POSSIBLE once your card has expired. If you set up email forwarding before your card expires, your email will be delivered to your forwarding address for two months after card expiry. Please note that existing messages in your mailbox will not be forwarded.
- Email will continue to be delivered to your account unless you have taken action (see below) or until your quota is reached, but you will not be able to read these messages unless you have set up forwarding.
- If forwarding has been set up, it will continue to function.
- If an Out of Office message has been set up, it will continue to function (but it can't be updated; however, student leavers are able to set or change mail forwarding via self-registration within two months of card expiry).
- If neither a forwarding or an out-of-office message has been set up at card expiry, Nexus will set an Out-of-Office message saying This account is scheduled for deletion. It is unlikely that your message will be read. If you return, this message will be automatically removed.
Once your mailbox has been deleted, no email forwarding will occur and no Out of Office messages will be sent. Email sent to your mailbox will be returned to the sender as undeliverable. Once deleted, your mailbox data are kept on tape for a short time.
Remote Access accounts are deleted promptly after the card expiry date. If you subsequently become eligible for an account again, you can re-register for one.
http://users.ox.ac.uk/will be unavailable once your card expires, and will be deleted two months after card expiry. During this period:
- Anyone visiting your pages will see the response The requested URL was not found on this server.
- You will not be able to update your web pages.
- Your web pages will become accessible again if the account is renewed within two months and you re-request web access
- You will not be able to log in for interactive computing or access to your files, so any material of value should be copied elsewhere before your card expiry date.
- You will not be able to access your files through other means such as scp.
- Your files will become accessible again if the account is renewed within two months and you re-request linux access
If you take no action, email will continue to be delivered to your Nexus mailbox. Senders may receive a message saying that the mailbox is about to be deleted, but you will not be aware of, or be able to read, new messages in your inbox.
If you have no replacement email service available, you can set an automatic Out of Office message to advise email senders that you cannot receive their messages. This could include details of alternative ways to contact you.
If your email is routed to a Nexus account and you wish to disable your email addresses promptly, please save any material you want to retain, then email email@example.com to request immediate blocking of your account. Once this is done, any email to your University addresses will fail and the sender will know that you have not received it.
You are strongly advised to arrange a new external email facility well before your University Card expires (to allow time for sorting out any problems). Email forwarding from Nexus continues for two months after your University Card expires, unless other arrangements have been made.
Note that forwarding only re-routes new incoming messages to your new address. Messages you have already received will not be processed (see 4.1. Saving email).
To set forwarding on a Nexus mailbox, follow the instructions in the Nexus mailbox settings section of the self-registration page, and enter your new email address. It is also possible to set forwading by creating a rule in Outlook or OWA.
It is possible to combine the setting of a forwarding address with an Out of Office
automatic reply to notify correspondents automatically that a new address should be
used to contact you. In this case make sure that you specify yes to the
copy] option otherwise the automatic reply will not be triggered.
If you have your own personal computer, files can be saved direct to your hard disk. Otherwise, you can copy to external media. The size limit per disk is approximately 650Mb for CD and 4.5Gb for DVD. Alternatively, a USB memory stick or hard disk can be used.
In the case of CD or DVD on Windows, you will need to complete the copying process using the Write these files task when you have dealt with all the relevant files. Before relying on the saved copy, you should check the disk by opening it via My Computer.
Use an IMAP email client (e.g. Thunderbird or Mac Mail) to transfer or copy folders from Nexus to local folders on your client system. If you are setting up a client for the first time, configuration information is available at http://www.oucs.ox.ac.uk/nexus/email/clients.xml. Check that the folders are still accessible when your computer is not connected to the network.
- For a small simple site, browse your web pages and save copies of pages and images using your browser's Save As facility.
- Use a standard secure FTP client to transfer folders from the server to your client system. Windows-oriented programs such as WS_FTP will usually allow you to transfer the entire site in a single operation. For maximum portability, HTML files should be copied as ASCII, and images (.jpg, .gif, etc) as binary.
- Web space is accessible from your Linux account and can be copied using the methods recommended for Linux files.
If you have registered your
firstname.lastname@example.org email address
http://users.ox.ac.uk/~username web URL with an external
agency, or you have them advertised in some permanent way, these references must be
changed and you must arrange this before your accounts expire.
If others will be continuing your work, please ensure that web pages and other files are transferred to an appropriate colleague or member of staff before you leave. IT Services regards your files as private property and it causes inconvenience to your successors if you have not made proper arrangements in advance. If there is a non-personal account, you or your IT Officer can transfer the ownership without special formality by contacting IT Services Registration, otherwise the account will be deleted as normal when you leave.
If you have an alumni email address and you have routed it to your Nexus account (or a college or departmental account) then you will need to re-route it to an external service before your University account is terminated. You need to do this yourself using the alumni email web pages.
The Alumni Email Forwarding Service is for Oxford University Alumni. It is not available to staff or visitors. It provides an Oxford-based email address for life, which, so long as you keep your record up to date, will forward email to your chosen email account. It is free and it includes anti-virus checking and spam scoring, but you will need to set up your own e-mail account with a service provider of your choice so that the Oxford e-mail forwarding service can send your mail there. If you are already registered, and temporarily forwarding your alumni address to your Nexus account, you must get a new account and update your forwarding before the University account expires.
All alumni are now entitled to use the service, but an alumni card is needed before you can register. Leavers should receive a card during Trinity Term, together with information from the Alumni Office. If you have not received an Alumni Card, please complete the online form
The email addresses will be in the form:
(i.e. <firstname>.<lastname> @
<college>.oxon.org). For members of the service, all names, colleges, and
years of matriculation will be searchable but there will be an ex-directory option for
those who wish to remain private.
More information is available via the Alumni Office website. This includes a helpline email address. Please do not contact IT Services regarding the alumni email forwarding service.
If you have your desktop or any other computers registered for TSM backup, or you are the contact for error messages on any TSM node, please email us at email@example.com if your backups are no longer required. If the files will continue to be used after you leave, please email us or ask your IT officer to contact us when the new owner has been arranged.