2. Applying for an e-Science Grid certificate

The following steps are involved:

2.1. Initial application

Contact the CA (Certificate Authority) to submit a Certificate Request. The CA will record your request and notify you and your RA. If you make a mistake, re-submit the request correctly, then when you see the RA ask to have the first request deleted and the correct one approved.

2.2. Certificate approval procedure

Applicants need to visit an RA Operator in person at IT Services. Personal identification is a requirement of the CA. Photo-ID must be brought with you. For Oxford University subscribers, the required Photo-ID is a current University Card, which we will check against electronic records to verify its validity.

We need to retain a paper record of the Photo-ID, together with the Request Serial Number, and CN (Common Name) for the request.

It will be helpful if applicants bring with them a photocopy of their Photo-ID on a sheet of A4, with the other information included. If necessary, we will make a copy of your card at IT Services but this will take longer.

The RA Operators are usually available as shown below, but you are advised to email (registration@it.ox.ac.uk) or telephone in advance to confirm availability at your preferred time.

Jackie Hewitt

  • At the IT Services Help Desk at 13 Banbury Road 0830-1130 (0830-1000 Wednesdays) - phone contact 73200 during these hours.
  • Office hours, 1400-1600 - phone contact 73262 during these hours.

Stuart Robeson (Registration Authority Manager)

  • Office hours normally between 0900-1700 - phone contact 73263.

To see Jackie during the Help Desk hours, go straight into the Help Centre at 13 Banbury Road. There may be an additional delay if they are already dealing with a customer.

Otherwise, ask at Reception in the IT Services main entrance for the person you have arranged to see. Add 01865-2 before telephone numbers if ringing from outside the University.

2.3. Certificate signing

The RA Operator will approve your certificate request as soon as possible after your visit (for security, approval can only be done on dedicated machines in the staff-only area of IT Services).

The CA will then sign the certificate, normally within 24 hours. When this is done, you will receive email notification and instructions on obtaining the signed copy of the certificate.

2.4. Renewing and Taking Care of your Certificate

Please read and follow the advice provided by the CA on renewing your Certificate and taking care of your Certificate.

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