e-Science Grid Registration

2.1. Initial application

Contact the CA (Certificate Authority) to submit a Certificate Request. The CA will record your request and notify you and your RA. If you make a mistake, re-submit the request correctly, then when you see the RA ask to have the first request deleted and the correct one approved.

2.2. Certificate approval procedure

Applicants need to visit an RA Operator in person at IT Services. Personal identification is a requirement of the CA. Photo-ID must be brought with you. For Oxford University subscribers, the required Photo-ID is a current University Card, which we will check against electronic records to verify its validity.

We need to retain a paper record of the Photo-ID, together with the Request Serial Number, and CN (Common Name) for the request.

It will be helpful if applicants bring with them a photocopy of their Photo-ID on a sheet of A4, with the other information included. If necessary, we will make a copy of your card at IT Services but this will take longer.

The RA Operators are usually available as shown below, but you are advised to email or telephone in advance to confirm availability at your preferred time.

Jackie Hewitt

• On duty in IT Services Help Centre 0830-1130 (0830-1100 Fridays) - phone contact 73200 during these hours.
• Otherwise, 1400-1600 - phone contact 73262 during these hours.

Richard Carpenter

• On duty in IT Services Help Centre 1400-1630 - phone contact 73200 during these hours.
• Otherwise, 1000-1200 - phone contact 83678 during these hours.

Stuart Robeson

• 0900-1200 and 1400-1600 - phone contact 73263 during these hours.

To see Jackie or Richard during the Help Centre hours, go straight into the Help Centre. There may be an additional delay if they are already dealing with a customer.

Otherwise, ask at Reception in the IT Services main entrance for the person you have arranged to see. The address is IT Services, 13 Banbury Road, Oxford. Add 01865-2 before telephone numbers if ringing from outside the University.

2.3. Certificate signing

The RA Operator will approve your certificate request as soon as possible after your visit (for security, approval can only be done on dedicated machines in the staff-only area of IT Services).

The CA will then sign the certificate, normally within 24 hours. When this is done, you will receive email notification and instructions on obtaining the signed copy of the certificate.

2.4. Protecting your Signed Certificate

Please read and follow the advice provided by the CA on saving and restoring your signed e-Science certificate.