11. IT Support Staff

If you are involved in IT support in the University, please join the ITSS Register.

Registered IT Support Staff (ITSS), except for student categories, can
  • make requests to OUCS Registration on behalf of their users
  • self-register college/department servers for daily TSM backup
.
They also have access to IT Support Staff Services for users in their units including
  • rescue accounts ( by generating Activation or Rescue codes)
  • update email routings
and unit-level facilities such as
  • request additional accounts
  • request and manage additional unit email addresses
  • information listings
  • restricted software

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