4. Implications for ITSS
If you wish to support WOL and/or PMM on your network(s) after 2nd May 2012 then you will need to deploy an EEM gateway on those networks if you haven't already been done. You can deploy an EEM gateway at any time - please refer to the EEM gateway setup instructions for step-by-step instructions on doing this. You can view the status of EEM on your networks at EEM network status page (please note that there will be a delay of 15 - 30 seconds while EEM gateway status is checked).
OUCS will migrate all existing registered devices into the new EEM system on 2nd May 2012.
End-user support for EEM services is provided jointly by yourselves and OUCS - details are provided in the Service Level Description.
An important change is that the FiDo-based system tied "devices" into "units" - i.e. a computer was registered against a particular unit, and could only be woken when connected to a network within that unit (assuming that the network did in fact have a FiDo WOL gateway on it). The EEM system does not have this constraint - registered devices can be woken on any network with an EEM gateway. This reflects the multi-homed nature of many University IT users, but does mean that lists of users and devices "by unit" are based on user affiliations to units rather than registration data. For example, a desktop registered by a Physics Tutor at Jesus College will be visible to ITSS in both the Department of Physics and Jesus College.
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