The EEM system offers wake-on-lan (WOL) and power management monitoring (PMM) services. It has been designed and built as a replacement for the "FiDo"-based system that has been running in Oxford since 2009.
Throughout this document the term "FiDo-based system" refers to the old system that is to be turned off, including the ITSS and end-user interfaces at https://register.it.ox.ac.uk/. The term "EEM system" refers to the new system that we are moving to, for which the ITSS and end-user interface is found at https://eem.ox.ac.uk/.
- 19th Dec 2011
- 30th April 2012
- 3rd July 2012
- Start of August 2012
Wake-up and monitoring (including scheduled, on-demand, and HFS wake-ups) will depend on local ITSS providing an EEM gateway to support these services on any networks that your computer is connected to. You can check whether a particular network supports EEM services by viewing the EEM network status page (please note that there will be a delay of 15 - 30 seconds while EEM gateway status is checked). EEM services are operating normally on networks shown in green. If your network is not listed, or is shown in red then you should contact your local ITSS or the OUCS help desk for support.
If you wish to support WOL and/or PMM on your network(s) after 2nd May 2012 then you will need to deploy an EEM gateway on those networks if you haven't already been done. You can deploy an EEM gateway at any time - please refer to the EEM gateway setup instructions for step-by-step instructions on doing this. You can view the status of EEM on your networks at EEM network status page (please note that there will be a delay of 15 - 30 seconds while EEM gateway status is checked).
End-user support for EEM services is provided jointly by yourselves and OUCS - details are provided in the Service Level Description.
An important change is that the FiDo-based system tied "devices" into "units" - i.e. a computer was registered against a particular unit, and could only be woken when connected to a network within that unit (assuming that the network did in fact have a FiDo WOL gateway on it). The EEM system does not have this constraint - registered devices can be woken on any network with an EEM gateway. This reflects the multi-homed nature of many University IT users, but does mean that lists of users and devices "by unit" are based on user affiliations to units rather than registration data. For example, a desktop registered by a Physics Tutor at Jesus College will be visible to ITSS in both the Department of Physics and Jesus College.