Call Charges
The Telecommunications Section initially pays for all call charges raised on outgoing lines. The University's Call Logger lists details of all call charges for calls made out of network, and these details are used to invoice users and to provide them with adequate information concerning the cost and nature of those calls. We use two main carriers who are:
- Virgin Media for all inland and international calls
- BT for all operator services and as back-up should the other carrier's lines fail
Moves And Changes
- Install new line (including new socket) £205
- Connect new line to existing socket £130
- Install new socket for existing extension number £75
- Move line to a different socket £15
- Large installations (e.g. 6+ lines) Email us
Accessories
- Dual Adapter £1.34
- RJ45 Corded Line adapter £3.85
- 1 Metre Patch cord £1.85
- 10 Metre extension lead £2.12
- 5 Metre extension lead £1.60
- 3 Metre extension lead £1.40
Facility Changes
Voicemail boxes, changes to service levels (barring etc.) and changes of extension numbers are all free of charge.
Maintenance
Replacement of faulty telephone instruments, repair of faulty lines and all other running expenses of the network are included within the standard annual charge per extension. For 2012/13 this is £44.00 for a standard business line and £24.00 for a student line.
All these prices exclude delivery (£6.70 where appropriate) and VAT.