IT Services



OUCS and efficient IT


Contents



1. Saving Energy - Why?

Reasons to be Saving



2. Saving Energy - How?



2.1. Virtualisation

OUCS hosts virtualised servers and has considerable experiences of running virtual servers under VMware ESX and vSphere, at low cost. Virtulaisation saves money and space. Most UAS servers are virtual machines running on hardware managed by OUCS.

Nottingham Trent University study showed potential savings to be made. Half of their 300 servers were virtualised.

Already have virtualisation hardware?



2.2. New Machine Room, New Services

OUCS has new, custom-built machine room. We can offer:

More about Shared Infrastructure Services.



2.3. Wake on LAN (WOL)

Save money and energy by turning off computers when not in use. This technology enables people to turn on computers remotely (e.g. from home), which is a common reason why people leave computers turned on. Older pilot service is now being replaced with a more sophisticated offering (e.g. remove restriction on being limited to one subnet).

Contact nsms@oucs.ox.ac.uk to discuss implementing WOL in your College or Department.

More about Wake on Lan and Power Management



3. Making the Most of your Web Presence

OUCS offers:

OUCS manage the www.ox.ac.uk web server - we're reliable!

Some Examples of Our Work:

Contact infodev@oucs.ox.ac.uk for information on OUCS’s web services.



4. Network, Communications and Security



4.1. Network Resilience

Network switch service - £100-£200 pound per network switch, we'll replace failed switch hardware. (Maximum ceiling of £1000).

Upgraded 1 G/bit connections to the backbone available

Second Janet connection being put into the old India Institute building this year, further improving the resilience of the University’s Internet connections.



4.2. Additional, Local Firewall

Do you need one?



4.3. Information Security

Your reputation is valuable and you don’t want to waste money dealing with data loss. Information Security affects everyone especially those of us responsible for how our departments and colleges operate. Recent self assessment tool showed it as a weak point.

Security breaches can cost reputation and money. The Information Security Best Practice Group can provide help with Policy and a Toolkit including specific advice for Bursars and Administrators.



5. Server Management

OUCS offers server management of both physical and virtual servers running Windows and Linux.

Managed Mac Platform (MMP) service - OUCS will manage all aspects of service delivery for Departmental or College Macs.

OUCS provides backup, using HFS, for departmental servers and desktops. We recommend that you take advantage of central backup on top of whatever else you do.



6. Research Technology Services (RTS)

The Research Technologies Service (RTS) in OUCS provides a centre of expertise to support research projects and to develop research infrastructure. http://www.oucs.ox.ac.uk/rts/.

OUCS offers advice on:

Contact rts@oucs.ox.ac.uk for details.



7. Printing Services

OUCS runs a professional printing service producing high quality items such as leaflets, booklets, postcards, brochures, and other small scale publications.

Sample publications

Contact tony.hunter@oucs.ox.ac.uk



8. Help Centre

The OUCS Help centre is a backstop and source of extra expertise and temporary capacity. Support should always be sought from your own IT staff (the “local IT staff”) first

Help desk is available 8.30am - 8:30pm, Mon-Fri

Anytime

Open user area

Help Centre chargeable services can take the load off your own IT Support Staff

More about the help centre

Breakdown cover is not just for cars!

More about the breakdown service



9. What OUCS provides for IT Staff

Are your IT staff using all this?

We can help recruit new IT staff as well as support existing staff

Please ask us early!

More about the ITS3



10. Learning and Teaching

Learning and teaching is about much more than just courses…

Courses, Facilities and Expertise

Contact ltg@oucs.ox.ac.uk for general advice about teaching and learning and courses@oucs.ox.ac.uk for information about our courses.

See the Thames Suite pages for information about our rooms and how to hire them.

See our courses section to view and book one of our many courses.

Virtual Learning Environment - WebLearn

More about WebLearn



11. Communication

We can help you communicate with people how they like to communicate

We can help you formulate policies on and safely use:

Contact the help centre for more advice



12. Podcasts & iTunesU speak to tomorrow’s, today’s and yesterday’s students

Oxford’s iTunesU brings your material to their iPhone, iPad, iPod etc. via iTunes

More about podcasting



13. Mobile Oxford

More about mobile oxford



14. Services for Visitors, Delegates, etc.

Keep your conference delegates happy and make them want to come back

Eduroam

OWL-Visitor

More about wireless networks



15. IT Strategy?

Where is your IT and where’s it going? Do you have an IT Strategy?

OUCS has wide experience in:



16. Finding Out More About OUCS Services

How to point your users at our services

Have you got an OUCS rep?

Find out more about OUCS Reps.

We’re here to help you get the most out of what we can offer in partnership with your own ITSS