3. How to take advantage of these features

Most e-mail clients have the capacity to identify messages sent from particular people, places or those containing specific words or phrases. For instance, you can move all incoming mail from a particular friend into its own folder. Or you could set a rule to delete messages from certain people or organizations. More details on this are given in our email filtering pages.

These same filtering options can be used to identify an X-Oxmail-Spam-Level Header and then do something with the email message. OUCS recommends that you move suspicious messages into a separate mail folder (perhaps named junk-mail) and check them around once a week before emptying the folder.

We advise a brief visual check because the nature of the scanning techniques means that a very small number of emails you actually want may be scored highly by our system. A good example of this is marketing emails for Amazon customers that are often mistaken for other unsolicited sales messages. You don't need to read the content of a message to check it - just look at the sender and subject and anything that you want should be easily identified.

In order to filter your emails, you need to create special rules in your email client software that can be applied to your incoming messages. OUCS suggest the following:

  • Any email message that contains a given number of stars in an X-Oxmail-Spam-Level Header

The [Rules] options are typically found within the [Tools] or [Edit] menu in your email client program. There are details of this on our our email filtering pages; for more help please contact your local IT support officer in the first instance, or contact the Help Centre using the web Help Pages and Form. Briefly, however, you would create rules to match on the Header names if you can, or the content of any available Header if you can't be specific. For example you could match on the text "**********" to set a score of 10.0 or above. Take a look at the previous section if you cannot recall what the Headers might look like.

The following section aims to answer other questions you might have about this service.

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