- College Computing Officers
Most colleges employ one or more computing officers to run
the college academic computing facilities - this is generally the
best person to try first as they will be familiar with the local
facilities and their set-up. You can view your local College IT information by
visiting the Welcome To IT site which links to
IT web sites. If you don't know who your computing
officer is, your college office should be able to tell you.
- Department/Faculty Computing Staff
- Similarly, most academic units have staff who
support the unit's computing facilities. Again, for problems relating
to those facilities, they should be the first line of help. See the Welcome To IT
Department listing for links.
- OUCS Help Centre Services
If your local IT support staff cannot solve your problem, OUCS
operates a number of Help Services
accessible in person, by email, and by telephone. The Help Centre is open week days.
See the OUCS Help Centre pages for more information. Always have your
University Card barcode number to hand when you contact OUCS. A
large amount of OUCS information is available online - if you can't
find something, try the OUCS search found on all pages of our site.
- Local Usenet Newsgroups
A number of local Usenet newsgroups (names starting ox.) exist
where you can view and post messages on various topics. To use this
facility, you need a news client program: web browsers such as
Netscape and Internet Explorer have this function built in. You
should configure your software to use news.ox.ac.uk as
its news/NNTP host and then subscribe to the discussion groups you
wish to look at on a regular basis. News client software also allows
you to post messages.
- Local Special Interest Groups
A number of local special interest
groups exist where subscribed members can receive and post
groupwide messages via email.. Most groups are open to anyone, but
a few have restricted membership. Many groups also have an
associated Usenet Newsgroup where copies of all messages are