IT Services



Data Centre Networking




Title of Service: Data Centre Networking - part of Shared Infrastructure Services

Status of Document: This document describes the data centre networking service offered in June 2012.

Contents



1. Purpose



2. Customer Responsibilities



2.1. Working Hours



2.2. Fault Reporting



2.3. Request Fulfilment



2.4. Availability



2.5. Scheduled Maintenance



2.6. Charges and Payments



3. Description



4. The Data Centre Network



5. The Campus Network



6. The Data Centre SAN



7. Customer Responsibilities



8. Charges