The purpose of the Windows Internet Name Service (WINS) is to provide NetBIOS name to address mapping for machines attached to the Oxford University network. The service is used primarily to resolve NetBIOS names to IP addresses.
The Windows Internet Name Service is managed by the ICT Support Team (ICTST) on behalf of OUCS.
2.2 Staff cover is provided from 09:00 to 17:00 on weekdays. Periodic monitoring takes place outside these hours, and informal arrangements exist for staff to be notified in the event of serious problems, but no funding is provided to make resolution of faults outside working hours contractual.
2.3 If a fault is notified between 09:00 and 17:00 on a working day, ICTST will normally commence investigation and correction within four working hours (provided the same group isn't also handling a similar fault with this or another service).
2.13 The WINS database is designed to be updated dynamically (and automatically) by clients. Occasionally College or Departmental IT Officers may need to register a static entry. These entries are added manually; requests should be sent to made firstname.lastname@example.org.
2.14 Notification of faults, outages, etc. is circulated on the mailing list email@example.com
2.15 Faults should be reported to firstname.lastname@example.org. OUCS will liaise with department and college computing officers: no end-user support is provided.
3.1 The recommendations for University systems using this service are given at http://www.oucs.ox.ac.uk/network/wins. In particular, as the NetBIOS namespace is flat, unlike the DNS namespace, there is potential for name clashes. Clients should use the documented naming conventions to minimise the likelihood of clashes occurring.