Recruiting IT Support Staff
- OUCS can help!
The IT Support Staff Services (ITS3) section of IT Services offers help to colleges and
departments in recruiting good IT Staff. There is no charge for this service and it can
make a real difference both to the effectiveness of the recruitment process and the
suitability of new staff members.
From wide experience ITS3 can help with:
Formulating job descriptions
Writing effective job adverts and person specifications
Grading and salary for posts (for colleges)
Advice on HERA grading by HERA-trained staff (for departments)
Devising selection criteria
Written and practical tests
Induction of new staff
Interview-trained IT Services staff members, of suitable seniority for the post being
recruited, are available to join interview panels if required.
From a college recently using this service:
“I know your input from start to finish has been invaluable and has made what
could have been a stressful process, a pain free experience”
Contact firstname.lastname@example.org or ring (2)83354 for more information.
Your primary support for IT issues comes from your department or college. Your first
port of call for questions or advice should always be your local IT support.