1. General Instructions

You will need to know your Oxford username (typically four letters and four numbers, e.g. pemb0471) and password before starting.

If you are have a lot of data (email, contacts, etc) to synchronise then you are advised to do the initial synchronisation via a wireless connection if possible; it will be faster and less likely to lose the connection during synchronisation.

Please note: you can only configure your Windows Mobile device to connect to one Exchange account at any one time, so if you already have an Exchange account configured then you will not be able to add your Nexus account until/unless you delete the pairing to the existing Exchange account. (See below for how to delete a pairing.)

  1. Run ActiveSync from the [Start] Menu and follow the 'set up your device' link.
    Start Menu showing ActiveSync
    ActiveSync screen showing setup link.
  2. Enter your email address. Do not tick 'Attempt to detect Exchange Server Settings automatically', it will not work.
    'Enter your email address' screen with
	  auto-detect unselected.
  3. Enter your Oxford username in the format username@nexus.ox.ac.uk, e.g. if your username is pemb0471 you would enter pemb0471@nexus.ox.ac.uk. Leave the Domain field blank. If you want to allow automatic updating and syncing, enter your password in the Password field and tick the 'Save password' box below.

    Please note username@nexus.ox.ac.uk is NOT your email address, it is only used by the auto-discovery system to find an account.

    Username screen with 'Save password'
	    ticked.
  4. In the Server address field, enter nexus.ox.ac.uk. Tick the box marked 'This server requires an encrypted (SSL) connection'.
    'Edit Server Settings' screen with nexus.ox.ac.uk
	    entered and SSL option selected.
  5. Choose the data you want to synchronise:
    Second 'Edit Server Settings' screen with all
	    data selected for synchronisation.
  6. Adjust synchronisation settings to suit your needs. You can choose how many days/weeks of past email and calendar items you want to synchronise, and you can choose to exclude large emails and/or attachments (this will speed up synchronisation and keep data transfer costs down).
    Email synchronisation settings page.
    Calendar synchronisation settings page.
  7. Once you have set all these options, synchronisation will begin. If you have a lot of data, it may take some time.
    Synchronisation in progress.

2. Synchronisation options

  • Manual update / Timed schedule / Push: you can choose between fetching new email manually from the server, setting a schedule for fetching new email, or allowing the server to 'push' new email to your device. 'Push' is equivalent to the 'As items arrive' schedule setting, and will ensure that you get new email as soon as it arrives; but please note the following:
    • 'Push' will run your battery down faster and use more data (a day of Push Email uses about 170KB of data)
    • 'Push' will only work over GPRS/3G, i.e. it will not work over WiFi.
    You can switch Push Email on or off from [Start Menu > Comm Manager]:
    Comm Manager screen showing Push slider switch.
    To change the timed schedule settings, go to [ActiveSync > Menu > Schedule].
    Schedule settings
  • Conflicts: Synchronisation is always two-way, but you can choose whether data on the device will overwrite data on the server in the event of a conflict or vice versa. To set this, go to [Menu > Configure Server...] from within ActiveSync, go through all the pages until you reach the final screen ('Finish'), then select [Menu] again and select [Advanced].
    Advanced sync settings page.

3. Deleting an existing pairing

If you are already synced with another Exchange server you'll need to delete that pairing first before you can pair with Nexus. This will remove all items that are synced with that server.

  1. Sync your account with the server before deleting the pairing.
  2. Use Outlook to export the other Exchange server's folders to a PST (Personal STore) file.
  3. Delete the pairing in ActiveSync from [Menu > Options > Delete].
    Options page showing 'delete' button.
  4. Swap Outlook to point to Nexus.
  5. You can then (if you wish) import the PST from the other account.