9. Email Headers
Every email message you send or receive includes some additional technical data known as the message headers. This information is very useful if you are having technical problems, and your IT support staff will often ask you to include this information.
To view the header information for a message, open the message by double-clicking on it,
and then click the
Message Details icon at the top of the screen: Figure 27, View Message Headers. You can copy and paste this information into a different
message or another application in the usual way.