This document is an attempt to explain some of the fairly intricate processes that run on Nexus is an attempt to manage an issue called 'split routing'. Split routing is where mail sent from Nexus ends up in a different place from mail sent from outside Nexus. It is aimed at IT Services Help Centre Staff and ITSS. We don't pretend it is easy. Remember all addresses associated with a nexus account will be an Oxford controlled address.

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