The IT Services Shop is for the benefit of members of the University of Oxford. Because much of the software supplied by the Shop is acquired through special purchase arrangements that are specific to Universities, it is not possible to supply goods to customers who are not current members of the University. Anyone purchasing from the Shop must have a University card displaying one of the following categories:

  • Member of Congregation
  • University Staff
  • College Staff
  • Departmental Staff
  • Academic Visitor
  • Graduate
  • Undergraduate
  • Registered PT Student
  • VRO Student

Some software agreements have additional restrictions which result in certain software packages only being available to a more limited list of card types. Where these limitations exist they are noted in the category descriptions within the Online Shop and also in the full product description of each individual item.

The card type Retired Staff entitles the holder to purchase services from IT Services but does not allow software purchases. Anyone holding a card of type Card Holder, OULS Reader, Bodleian Reader or Virtual Access has no entitlement either to purchase IT services or software.

All software orders must be placed and paid for through the Online Shop and you will need to supply a valid University Card barcode number (for individuals) or an IT Services Software Card number (for College/Departmental orders). Your order can either be sent to the UK address specified during the checkout procedure or collected from IT Services, please see our Delivery Information page for more details. Please note that the IT Services Shop is only available from the Oxford University intranet. University members not directly connected to the University network need to use Virtual Private Networks (VPN) to connect to the University intranet before visiting the shop.

1. Software Ordering for Individuals

  1. Start by selecting the required software from the Online Shop section entitled Software for Individuals. You will see the available categories by clicking Read More... and further details by clicking the SOFTWARE FOR INDIVIDUAL MEMBERS OF UNIVERSITY heading itself.
    Icon for Software for Individuals
  2. For each item you purchase, you will be prompted to type your university card number and specify if you would like to collect it or have it delivered. If you are sending somebody to collect the software for you, there is a field to specify their full name and they will need to show a photo ID when collecting. We are able to supply older versions of some software and where this is possible, you will also see a prompt to specify a version number if required.
  3. Click the Next button to confirm your order and view your current basket contents.
  4. You can shop for further items by clicking the Continue shopping button or by clicking on a product in your basket to go back to the product details. Please note that for many of the software packages the license and the installation media (CDs or DVDs) are sold separately. Make sure you order both a license and a media pack unless you already have one of these items. Only holders of valid licenses may purchase a media pack alone.
  5. When you are ready to purchase, proceed to the checkout via your shopping basket.
  6. Once you click the Proceed to Checkout button you will be asked to specify if this is your first visit (follow step 7.) or if you already have a registered email address to log in with (in which case jump to step 8. below).
  7. As a new customer you will need to register via the first visit click here link:
    1. Provide your email address and select a password (Note: this should differ from your SSO and remote access passwords). Follow this with your personal details and the registered address for your credit card.
    2. Click the Continue button.
    3. Jump to step 9. of these instructions.
  8. As a returning customer all you need to provide is your email address and password before clicking the Login button.
  9. You will now be asked to select your delivery address - if it is listed, simply click the Select button next to this address. If the address you would like the items delivered to is not listed, click Add New Address and provide the details before clicking Add Address.
  10. Select the billing address for the credit card you will use.
  11. Provide your credit card details as prompted. After clicking Continue you may be asked to complete additional security steps required by your credit card provider.
  12. You will then see your basket with the final total. Click the Confirm Your Order button to complete and see a receipt. This can be printed with the on-screen Print button.

2. Software Ordering for Departments

Departments can use purchase orders provided they register for a departmental Online Shop account. Departmental purchase orders raised using Oracle Financials are classed as internal trading and should use prices excluding VAT (shown in your shopping basket). Please note: If all the licences you are purchasing have a cost of £0.00, you do not need to go through the online ordering steps for these licences. Simply send an email to shop@it.ox.ac.uk listing the licences you will be using together with the software card number they need to be registered to.

2.1. Registering for a Departmental Account

Please follow these steps in the Online Shop to set up a departmental account with a Purchase Order option:
  1. In order to set up a new account, click My Account at the top of the screen. Specify that this is your first visit using the Click here link.
  2. Fill in your email address and select a password (Note: this should differ from your SSO and remote access passwords). Add you personal details as requested.
  3. Type in your departmental address and click Continue.
  4. You will be presented with the details you've entered and can amend them if required.
  5. Now send an email to shop@it.ox.ac.uk from the email address you specified when registering. Please tell us which department the account will be purchasing for.
  6. Please do not attempt to place any orders until we have notified you by email that the Purchase Order option has been activated on your account.

2.2. Ordering with a Departmental Account

When ordering, follow the steps below. An important point to note is that if you do not have a purchase order when completing the online order steps please reply to the confirmation email to provide the purchase order number once available. Also remember that free licences can be registered through an email to shop@it.ox.ac.uk with the appropriate software card number and then do not need to be ordered via the shop.
  1. Select the required software from the Online Shop section entitled Software for Colleges and Departments. You will see the available categories by clicking Read More... and further details by clicking the SOFTWARE FOR COLLEGES AND DEPARTMENTS heading itself.
    Icon for Software for Colleges and Departments
    Please note that for many of the software packages the license and the installation media (CDs or DVDs) are sold separately. Make sure you order both a license and a media pack unless you already have one of these items. Only holders of valid licenses may purchase a media pack alone.
  2. For each item you purchase you will be prompted to type a software card number and to specify if you would like to collect it or have it delivered. We are able to supply older versions of some software and where this is possible you will also see a prompt to specify an older version number if required. Click the Next button to confirm your order and view your basket.
  3. The items in the basket will show the total before VAT, the VAT amount and the total including VAT. Once you proceed to the check out and specify your delivery address, the VAT will be removed. This means that you pay the price exclusive of VAT which is identified as the Total Before VAT in your basket.
  4. You can add additional items using the Continue Shopping button or by clicking on the product in your basket to go back to the product details.
  5. Once you are ready to order, proceed to the checkout via your shopping basket.
  6. As a returning customer all you need to provide is your email address and password before clicking the Login button.
  7. You will now be asked to select your delivery address - simply click the Select button next to your departmental address.
  8. The next step is to select your payment method:
    1. Although the Credit/Debit Card payment method is listed, it does not work with a departmental account. Please register for a second, personal shop account to use when making credit card purchases.
    2. Select Purchase Order and proceed to the billing address selection.
  9. Generally you want the same billing address as your delivery address for a departmental order, so click the Select button next to your departmental address.
  10. Type the PO number into the field provided. If you do not have an Oracle Financials purchase order number immediately available, enter your initials followed by the date as ddmmyy (for example xyz230908). After you receive the order confirmation email, reply with the Oracle Financials PO number once available. Please be aware that we will not dispatch your order until we have received your Oracle PO number.
  11. On the next page you will see your basket with the final total, now without the VAT added. Click the Confirm Your Order button to complete and see a receipt. This can be printed with the on-screen Print button.

2.3. Using Oracle Financials for Online Shop Orders

This is not possible. Please make all purchases via the Online Shop. We do not accept Oracle internal trade.

3. Software Ordering for Colleges and Associated Institutions

Colleges and Associated Institutions can use purchase orders provided they register a college/associated institution online shop account for this purpose. Please note: If all the licences you are purchasing have a cost of £0.00, you do not need to go through the online ordering steps for these licences. Simply send an email to shop@it.ox.ac.uk listing the licences you will be using together with the software card number they need to be registered to.

3.1. Registering for a College or Associated Institution Account

Please follow these steps in the Online Shop to set up a college/associated institution account with a Purchase Order option:
  1. In order to set up a new account, click My Account at the top of the screen. Specify that this is your first visit using the Click here link.
  2. Fill in your email address and select a password (Note: this should differ from your SSO and remote access passwords). Add you personal details as requested.
  3. Type in your college/institution address and click Continue.
  4. You will be presented with the details you've entered and can amend them if required.
  5. Now send an email to shop@it.ox.ac.uk from the email address you specified when registering. Please tell us which college or associated institution the account will be purchasing for.
  6. Please do not attempt to place any orders until we have notified you by email that the Purchase Order option has been activated on your account.

3.2. Ordering with a College or Associated Institution Account

When ordering follow the steps below. An important point to note is that if you do not have a purchase order when completing the online order steps please reply to the confirmation email to provide the purchase order number once available. Also remember that free licences can be registered through an email to shop@it.ox.ac.uk with the appropriate software card number and then do not need to be ordered via the shop.
  1. Select the required software from the Online Shop section entitled Software for Colleges and Departments. You will see the available categories by clicking Read More... and further details by clicking the SOFTWARE FOR COLLEGES AND DEPARTMENTS heading itself.
    Icon for Software for Colleges and Departments
    Please note that for many of the software packages the license and the installation media (CDs or DVDs) are sold separately. Make sure you order both a license and a media pack unless you already have one of these items. Only holders of valid licenses may purchase a media pack alone.
  2. For each item you purchase you will be prompted to type a software card number and to specify if you would like to collect it or have it delivered. We are able to supply older versions of some software and where this is possible you will also see a prompt to specify an older version number if required. Click the Next button to confirm your order and view your basket.
  3. The items in the basket will show the price inclusive of VAT.
  4. You can add additional items using the Continue Shopping button or by clicking on the product in your basket to go back to the product details.
  5. Once you are ready to order, proceed to the checkout via your shopping basket.
  6. As a returning customer all you need to provide is your email address and password before clicking the Login button.
  7. You will now be asked to select your delivery address - simply click the Select button next to your college/associated institution address.
  8. The next step is to select your payment method:
    1. Although the Credit/Debit Card payment method is listed, it does not work with a college/associated institution account. Please register for a second, personal shop account to use when making credit card purchases.
    2. Select Purchase Order and proceed to the billing address selection.
  9. Type the PO number into the field provided. If you do not have a purchase order number immediately available, enter your initials followed by the date as ddmmyy (for example xyz230908). After you receive the order confirmation email, reply with the PO number once available. Please be aware that we will not dispatch your order until we have received your Oracle PO number.
  10. Generally you want the same billing address as your delivery address for a college/associated institution order, so click the Select button next to your college/associated institution address.
  11. On the next page you will see your basket with the final total. Click the Confirm Your Order button to complete and see a receipt. This can be printed with the on-screen Print button.

4. Ordering Software and other goods from the IT Services Shop for IT Services Staff

As a member of IT Services, you are able to obtain software from the IT Services Shop.

You can do this as follows:

  1. Create an IT Services Online Shop account (see section 1 of this page)
  2. Send an email to shop@it.ox.ac.uk to request the account have the Purchase Order function added to it.
  3. Add the software you want to your basket.
  4. Instead of entering a Purchase Order number in the relevant box, enter your Cost Centre (E2….) to it. The money will be taken from the Cost Centre at thew end of the month via a Journal Transfer.

5. Ordering Older Versions of Software

In some cases we can supply older versions of the software packages available through the online shop. Many software companies will allow the use of older software versions by someone holding a licence for the current version. Wherever older versions are available you will see a prompt when you put the software into your basket and you can specify which version you would like us to provide.