In 2008, Telecommunications introduced VoIP to many departments and colleges throughout the University. Currently, there are two types of Cisco VoIP systems available; analogue and Cisco Series digital telephones. Students and staff members that require standard telephony features will be able to use normal analogue handsets on our Cisco VoIP network. Cisco series digital telephones are feature-driven VoIP devices and are recommended for busy offices, help desks and reception areas.

Existing telephone extension users can upgrade to VoIP at a cost of £70 plus the cost of the handset, or new lines and numbers can be purchased at a cost of £200 plus the cost of the handset. This is under the current pricing model. When the 2012 VoIP Strategy is adopted by the University the price model may change. These costs are not yet known. For more information on the VoIP Review, please see the newsletter and VoIP workshop presentation below.

To report a fault, please use the page here.

Telecoms and VoIP Strategic Review 2012

Click here for more information.

VoIP Phones

Below is a list of VoIP handsets that we currently offer. Please note the prices are subject to change. Some models are available with Bluetooth at extra cost.

PHONE TYPE INSTRUCTIONS DESCRIPTION PRICE (+VAT)
Information for Cisco 6901 phones.
Cisco 6901 Quick Guide Standard instructions for Cisco 6901 phones. £40
Cisco 6901 Data Sheet Full specification for Cisco 6901 phones.
Information for Cisco 6921 phones. Basic Instructions Standard instructions for Cisco 6921 phones. £86
Folded PDF Instructions Folded A4 instructions for Cisco 6921 phones.
Cisco Complete Guide Complete guide for Cisco 6921 phones.
Information for Cisco 6941 phones. Cisco Quick Guide Quick guide for Cisco 6941 phones. £98
Folded PDF Instructions Folded A4 instructions for Cisco 6941 phones.
Cisco Complete Guide Complete guide for Cisco 6941 phones.
Information for Cisco 8941 phones. Cisco 8941 Quick Instructions A4 Quick guide for Cisco 8941 phones. £195
Cisco 8941 Data Sheet Full specification for 8941 phones.
Cisco Complete Guide Complete guide for 8941 phones.
Information for Cisco 8961 phones. Cisco 8961 Quick Guide Quick guide for Cisco 8961 phones. £220
Cisco Admin Assistants guide Quick guide for administrative assistants.
Cisco Complete Guide Complete guide for Cisco 8961 phones.


The handsets below are no longer available, but still supported by Telecoms.

PHONE TYPE INSTRUCTIONS DESCRIPTION
Information for the Cisco 7906/11 telephone. Basic Instructions Standard instructions for the Cisco 7906/11 handsets.
A5 PDF Instructions A5-sized instructions for the 7906/11 Cisco telephones.
Cisco Quick Guide Quick guide for the 7906/11 Cisco digital telephones.
See the factory reset tutorial. 7911 Flash Tutorial Interactive Flash tutorial for the Cisco 7911.
Factory reset your Cisco phone Video of how to factory reset your Cisco telephone.
Information for the Cisco 7941/42 telephone. Basic Instructions Standard instructions for the Cisco 7941/42 handsets.
A5 PDF Instructions A5-sized instructions for the 7941/42 Cisco telephones.
Cisco Complete Guide Complete guide for the 7941 Cisco digital telephones.
See the interactive Flash tutorial. 7941 Flash Tutorial Interactive Flash tutorial for the Cisco 7941/42.
Factory reset your Cisco phone Video of how to factory reset your Cisco telephone.